Reference

What Governs Your Account on race2riches

Every account on race2riches operates under a set of terms that protect both your rights and the integrity of the platform. Access is available where state law permits, and these policies apply the moment you open an account.

State-eligibility dependent accessAccount terms apply at registrationUS-based support for policy questionsPayPal, Venmo, Play+ governed by wallet termsPrivacy and data rights outlined below
race2riches What Governs Your Account on race2riches
POLICY CONTACT

Reach Us About Legal or Account Questions

If you have a question about our terms, a data request, or an account dispute, our support team handles policy inquiries through the channels below. For payment disputes involving PayPal, Venmo, or Play+, include your transaction reference number so we can pull the record faster.

Team online

Live Chat

Open live chat from any page in your account dashboard. This is the fastest path for real-time policy clarifications or account access issues.

Email Support

Send detailed legal or privacy requests to our support email address listed in your account settings. We respond in the order received.

Account Help Center

Your account's Help section carries current policy documents, cookie settings, and data request forms — accessible from mobile or desktop without logging out.

DATA AND SECURITY

How We Handle Your Account Data and Privacy

Your data is used to verify your identity, process payments, and keep your account secure. We do not sell your personal information to third parties, and we do not use it for purposes outside those stated in our privacy policy. Cookie preferences can be adjusted at any time through the privacy settings link in your account footer.

Data Retention

We keep your account records for the period required by state law in your eligible jurisdiction. After that window, records are archived and access is restricted.

Cookie Controls

Strictly necessary cookies run by default. You can turn off analytics and marketing cookies from the cookie settings panel in your account footer — changes take effect immediately.

Account Security

Login is protected by an OTP sent to your registered mobile number or email. If you suspect unauthorized access, contact live chat immediately and we will lock the account while we investigate.

Data Request Rights

You can request a copy of your stored data, ask for corrections, or request deletion where permitted by state law. Submit a data request through the Help Center form in your account settings.

Common Questions About Our Policies and Your Rights

These answers cover the policy and account rights questions we hear most often. If your question is not here, live chat or our support email address can take you further.

Access depends entirely on your state's law. When you open an account, we verify your location against eligible states. If your state is not eligible, the account cannot be activated.

Closed account data is retained for the period required by applicable state regulations. After that window, personal identifiers are removed. You can request a copy of your data before closing by using the Help Center form.

Log in, go to Account Settings, and submit a correction request. For legal name changes, you will need to upload a supporting document such as a government-issued ID or court order.

Yes. Each payment provider has its own user agreement. When you fund your account via PayPal, Venmo, or a Play+ prepaid card, both our terms and the payment provider's terms apply simultaneously.

We send an email to your registered address whenever a material policy change occurs. Your continued account use after that notice is treated as acceptance of the updated terms.

Send a written request to our support email found in Account Settings. Include your account ID and a clear description of the issue. We aim to acknowledge all formal requests within a reasonable timeframe.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.